The University of Oregon is committed to addressing student complaints timely and effectively, in accordance with applicable University grievance procedures, as outlined in University Policy 571-003-0100

While the University encourages students to work through internal university processes for resolution of their concerns, students may also file external complaints with the agencies identified below.

For complaints alleging consumer protection violations, including, but not limited to fraud and false advertising:

Oregon Department of Justice, Consumer Protection Division Consumer Hotline: 1-877-877-9392
Website: http://www.doj.state.or.us/consumer/pages/index.aspx
Consumer Complaint Form: https://justice.oregon.gov/consumercomplaints/OnlineComplaints/OnlineComplaintForm/en

For complaints regarding discrimination/harassment or distance education:

The Higher Education Coordinating Commission
Phone: 503-378-5690
Website: http://www.oregon.gov/highered/institutions-programs/private/Documents/Distance/SARA-Complaint-Form.pdf
Contact: http://education.oregon.gov/Pages/HECC-Contact-Us.aspx

For complaints regarding accreditation and other quality of education concerns:

The Northwest Commission on Colleges and Universities
Phone: 425-558-4224
Website:  http://www.nwccu.org/Complaints/ComplaintProcess.htm